FAQs
Find answers to the most frequently asked questions. For FAQs about Sparkling Ice Rewards, click here.
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How much caffeine is in Sparkling Ice +Energy?
Each 12 oz can of Sparkling Ice +Energy contains 160 mg of natural caffeine.
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Where is the caffeine from in Sparkling Ice +Caffeine?
The caffeine in our tasty Sparkling Ice +Caffeine products is extracted from sources like coffee beans and green tea extract.
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What is the difference between Sparkling Ice +Energy and Sparkling Ice +Caffeine?
Sparkling Ice +Energy contains 160 mg of natural caffeine per 12 oz can, while Sparkling Ice +Caffeine contains 70 mg of caffeine from natural sources both in 16 oz and 12 oz cans.
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Where is the caffeine from in Sparkling Ice +Energy?
The caffeine from Sparkling Ice +Energy is extracted from natural sources, like green tea extract and coffee beans.
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Is Sparkling Ice +Energy available in Canada and Europe?
No. Sparkling Ice +Energy is currently only available in the United States.
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Is Sparkling Ice +Energy available in other sizes?
No. Sparkling Ice +Energy is currently only available in a 12 oz can.
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Is Sparkling Ice +Energy available in a variety pack?
No. Sparkling Ice +Energy flavors are currently only available as a single-serve product that can be found in the energy drink section. Sparkling Ice +Energy flavors are also available as a 12-pack when you buy online from Amazon.com.
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Will Sparkling Ice +Energy be available for purchase online?
Yes! Sparkling Ice +Energy flavors are available to purchase as a 12-pack when you buy online from Amazon.com.
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Does Sparkling Ice +Energy contain any vitamins?
Yes! Sparkling Ice +Energy contains vitamins B12, B3, and E.
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Where can I find Sparkling Ice +Energy in-store?
Sparkling Ice +Energy will be found in the energy drink section for most retailers. Use our store locator to find where Sparkling Ice +Energy is available near you!
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Can I drink Sparkling Ice +Energy while pregnant or nursing?
Sparkling Ice +Energy is not recommended for children, pregnant or nursing women, or persons sensitive caffeine. Please consult your physician.
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Why was the Nutrition Fact Panel updated?
The U.S. Food and Drug Administration updated the requirements for the Nutrition Fact Panel to make it easier for you to make informed food choices. We want you to feel confident when drinking our product! See link for more information about these changes.
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What is this new recycling icon?
As part of our sustainability initiative, we want to spread the word on how to properly recycle our bottles. Most facilities in the United States can recycle both the bottle and cap so keep that cap on and throw your empty bottle into a designated bin for recycling. Do your part!
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Do you have a caffeine version of Sparkling Ice?
Yes. Sparkling Ice +Caffeine is the newest product line to be added to the brand’s portfolio. The 16oz cans are available in five flavor varieties, including Black Raspberry, Blue Raspberry, Triple Citrus, Strawberry Citrus, Orange Passionfruit, and Watermelon Lemonade. Sparkling Ice +Caffeine contains 70mg of caffeine, zero sugar, zero calories, antioxidants and vitamins, and comes in a convenient, easy open can format.
For availability information in your area, check out our store locator tool on our website https://www.sparklingice.com/where-to-buy/
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What does "Colors from Natural Sources" mean?
Great question! It means we source our colors from natural products, such as fruit and vegetable juices.
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Did the juice content change when the Nutrition Fact Panel was updated?
Great question! Our fans told us they wanted natural colors and we listened. Natural color sources include fruit and vegetable juices, which contain naturally occurring sugars. To ensure we delivered on our zero-sugar promise, we reduced the juice content. Although the juice content has changed due to reformulation, the juice content remains 1% as it says on the bottle.
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Why are the vitamin percentages now 15%?
Beginning January 1, 2020, the U.S. Food & Drug Administration’s new Nutrition Facts Panel labelling requirements take effect. One of the biggest differences is that serving sizes of various products are being updated to more accurately reflect the amount people actually eat or drink in a sitting. Accordingly, one bottle of Sparkling Ice is now 1 serving rather than 2 – which means the vitamins per serving have increased. We also took this opportunity to update our vitamin & mineral blend in response to feedback about what matters to you. Please see link for more information about the FDA labelling changes.
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Why is Sparkling Ice now 5 calories?
Beginning January 1, 2020, the U.S. Food & Drug Administration’s new Nutrition Facts Panel labelling requirements take effect. One of the biggest differences is that serving sizes of various products are being updated to more accurately reflect the amount people actually eat or drink in a sitting. Accordingly, one bottle of Sparkling Ice is now 1 serving rather than 2 – which means that the calories per serving has also increased. Please see link for more information about the FDA labelling changes.
What is the source of the calories, you ask? It comes from the acid, juice content, and colors from natural sources!
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Why isn’t the QR code working on the side of my bottle?
The QR codes on our Sparkling Ice® Raspberry Lemonade and Sparkling Ice® Peach Lemonade within our Club Sparkling Ice® Lemonade Variety 24 Packs are currently not working. The QR code will take you to www.sparklingice.com where you can learn more about our Flavor Lab program. Click here to learn more.
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What is “#SPARKLINGICELIFE”?
#SPARKLINGICELIFE is a hashtag you can add to a post or story on your social channels (Facebook, Instagram, Twitter, Pinterest) whenever you’re enjoying your favorite bottle or can of Sparkling Ice® so share away!
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How do I join the #FlavorCrew?
Our Flavor Crew is a way for a dedicated Sparkling Ice Superfan to share their love on social media. We’ll send some Sparkling Ice and a few other surprises! Apply to join the Flavor Crew.
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What is the sweetener used in Sparkling Ice® products?
We use sucralose in all of our Sparkling Ice products. Sucralose is a non-nutritive sweetener. Questions about sucralose? http://sucralose.org/
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What is the pH level in SI?
The pH level of Sparkling Ice is approximately 3.
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How many grams of carbohydrates are in Sparkling Ice products?
As measured according to FDA requirements, Sparkling Ice has 0 grams of carbohydrates (sugars) per 8 oz. serving.
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Is it normal to have sediment floating in my Sparkling Ice?
Yes. There’s 1% real juice in each Sparkling Ice bottle, which also contains real fruit pulp. You can lightly shake the unopened bottle and most of the pulp will redistributed back into the liquid.
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Do Sparkling Ice beverages contain caffeine since they have green tea extract?
Our green tea extract does not contain caffeine; so Sparkling Ice remains caffeine-free (except for our Sparkling Ice Plus Caffeine that has 70mg / can).
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What is the potassium content of Sparkling Ice flavored water?
30 mg potassium / 8-oz. serving in the Ice products.
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Is the color safe?
All of the colors used in Sparkling Ice products are approved and deemed safe for food use by the US FDA.
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Why did Kiwi Strawberry turn pink?
To support breast cancer research, we turned Kiwi Strawberry pink. Every year, Talking Rain donates a portion of its revenue to fund breast cancer research.
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Now that Kiwi Strawberry is pink, did the flavor change?
No, this unique and always refreshing flavor remains the same. Some consumers have said it tastes sweeter due to the color perception. Our fans told us the new version was preferred over the previous version.
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Now that Lemon Lime is clear, did the flavor change?
With the color change, Lemon Lime was reformulated to offer a crisper and more refreshing Lemon Lime flavor. Our fans told us the new version is preferred over the previous version.
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Why was red 40, blue 1, yellow 5, and yellow 6 removed / why were colors from natural sources added?
You asked, and we heard you. We listened to our supporters and heard that colors from natural sources are important to them. We deliver the same bold flavor and vibrant colors that Sparkling Ice fans are used to, now with colors from natural sources.
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Where can I find the expiration date on your product?
Sparkling Ice has a 9 month shelf life. Each bottle has a code near the shoulder of the bottle. It is the first 6 numbers on the top line MMDDYY. If you have product that is expired, please contact our consumer relations team so we can ask you a few more questions: https://www.sparklingice.com/contact-us/
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Are Sparkling Ice beverages products gluten-free?
Yes.
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Are Sparkling Ice beverages Kosher?
Yes. Sparking Ice beverages are certified Kosher by the Orthodox Union.
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Is Sparkling Ice Vegan?
No. There is a very small amount of Lanolin in the vitamin blend. Lanolin is a by-product of sheared wool.
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Where can I purchase Sparkling Ice products?
Sparkling Ice is available at most major retailers. To find a store near you, check out our store locator: https://www.sparklingice.com/where-to-buy/. If you are unable to locate in in-store, you can always purchase online at Amazon. Our company does not sell direct.
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Why was Vitamin A added?
We listened to our fans and found they want more antioxidants. Vitamin A was added to increase our antioxidant levels. Vitamin A is an essential nutrient and fat-soluble vitamin that is naturally present in many foods. Vitamin A’s main function is to promote healthy eyesight and vision. It is also aids the immune system and helps develop strong, healthy bones.
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What Fruit or Vegetable Juice are you using for coloring?
Color sources vary from carrot to sweet potato to grape (and many in between). Our Consumer Relations team can help you with any individual Sparkling Ice color source questions you may have. You can reach them here: [email protected]
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Why does the back label say this product is “low calorie”?
FDA regulations require that any beverage with “zero sugar” on the front label must also include the “low calorie” statement.
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How is Sparkling Ice “zero sugar” even though it contains juice?
At 1% juice, Sparkling Ice contains only a trace amount of sugar, an amount the FDA considers to be zero sugar.
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Are your bottles BPA and phthalate-free?
We utilize PETE 1 recyclable bottles. PETE does not contain BPA or phthalates. You can rest assured that our PETE 1 plastic bottles are safe.
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How should I store Sparkling Ice products for best taste?
As in life, chill for best results.®
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Which Sparkling Ice flavors have been discontinued?
Lemonades: Peach Lemonade, Raspberry Lemonade, Mango Lemonade
Teas: Raspberry Tea, Lemon Tea, Peach Tea, Half Tea & Half Lemonade 8 oz.
Can Multipacks: Black Raspberry, Orange Mango, Cherry Limeade, Kiwi Strawberry “Essence of” Waters: Peach, Lemon Lime, Tangerine, Regular
Other Discontinued Products: Crisp Apple, Ginger Lime, Pomegranate Blueberry, Coconut Limeade, Green Variety 12-pack
To continue to surprise and delight our fans, we periodically discontinue flavors to make room for new flavors. If there is a flavor that you would love to see come back, please contact our customer service department at 1.800.734.0748.